ApreGrow Privacy Policy

We collect only what we need to help you grow, we never sell your information, and you can ask us to see, correct, or delete it at any time.

1. Introduction and Scope

ApreGrow Strategy & Consulting LLC ("ApreGrow," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through www.apregrow.com (the "Site"), how we use and protect it, who we share it with, and the choices and rights you have.

ApreGrow is a business strategy and consulting firm based in Pinedale, Wyoming. We serve founders, contractors, healthcare practices, public sector organizations, and nonprofits in Wyoming, Utah, Idaho, and Colorado, and clients nationwide.

What this policy covers. This policy applies to information collected through the Site, including our landing pages, Free Strategy Call booking, contact forms, email and phone communications that begin on the Site, and any newsletters or marketing messages you sign up for.

What this policy does not cover. Information you share with us after you become a client is governed by your written engagement agreement, statement of work, or bid, along with any confidentiality agreement, nondisclosure agreement, or HIPAA Business Associate Agreement we sign with you. If this policy conflicts with a signed client agreement, the signed agreement controls. This policy also does not cover third party websites we link to.

By using the Site, you acknowledge that you have read this Privacy Policy. If you do not agree with it, please do not use the Site or submit information to us.

Language. A Spanish version of this policy is available on request. Hablamos español: si desea esta política en español, escríbanos a crystal@apregrow.com.

2. Information We Collect

We collect only the information we need to respond to you, schedule consultations, prepare bids and proposals, and run our business. We collect it in three ways.

2.1 Information you give us

• Identifiers and contact details. Examples: Name, email address, phone number, business name, job title, city and state When we collect it: Contact forms, Free Strategy Call booking, email, phone calls

• Business information. Examples: Industry, company size, revenue range, goals, challenges, current marketing, bid solicitations, RFQs, RFPs, grant notices, project plans, permits When we collect it: Consultation intake, bid reviews, emails, file uploads

• Scheduling information. Examples: Preferred date and time, time zone, meeting notes you add When we collect it: Google Calendar appointment booking

• Communications. Examples: The content of your emails, messages, voicemails, and call notes When we collect it: Any time you contact us

• Marketing preferences. Examples: Newsletter signups, language preference (English or Spanish), opt outs When we collect it: Signup forms and unsubscribe links

• Payment information. Examples: Billing name, billing address, invoice records When we collect it: After you become a client, through our invoicing and payment processors

We do not store full credit card or bank account numbers on the Site. Payments are handled by third party payment processors under their own security standards.

2.2 Information collected automatically

When you visit the Site, our website platform and analytics tools automatically collect certain technical information, including:

• IP address and approximate location (city, state, country) based on that address

• Browser type, device type, operating system, and screen size

• Pages visited, time on page, links clicked, scroll activity, and the page that referred you to the Site

• Search terms or campaigns that led you to the Site

• Date and time of your visit and general usage patterns

This information is collected through cookies, pixels, and similar technologies described in Section 4.

2.3 Information from other sources

We may receive information about you from:

• Referral partners, clients, or colleagues who introduce you to us

• Public sources such as business registries, SAM.gov, public bid boards, permit records, licensing boards, and your public business website or social media profiles

• Scheduling, analytics, and advertising platforms that report on how visitors interact with the Site

• Social media platforms when you interact with our pages or messages

We use this information only for legitimate business purposes such as responding to inquiries, preparing for consultations, and researching bid opportunities you ask us to pursue.

3. How We Use Your Information

We use personal information to deliver the consulting services you ask for and to operate our business responsibly. Specifically, we use it to:

• Respond to your questions, requests, and contact form submissions

• Schedule, confirm, remind you of, and reschedule Free Strategy Calls and client meetings

• Evaluate your needs and prepare written bids, quotes, proposals, and quarterly budgets

• Deliver our services, including strategy, fractional COO support, marketing, construction administration, healthcare operations support, bid and proposal work, and grant support

• Send invoices, process payments, and keep accurate business and tax records

• Send newsletters, insights, and service updates you have opted in to receive

• Measure and improve the Site, our content, and our search engine visibility

• Protect the Site against fraud, spam, abuse, and security threats

• Comply with legal obligations, contract requirements, government contracting rules, and lawful requests from authorities

• Enforce our agreements and protect the rights, property, and safety of ApreGrow, our clients, and others

Legal bases. Where a law requires a legal basis for processing, we rely on one or more of the following: your consent (for example, marketing emails and non-essential cookies); performance of a contract or steps you request before entering one (for example, preparing a bid); our legitimate interests in running and improving our business, when those interests are not overridden by your rights; and compliance with legal obligations.

Aggregated and de-identified data. We may create aggregated or de-identified information that cannot reasonably identify you, such as overall website traffic trends or industry benchmarks. We may use and share that information for any lawful purpose and will not attempt to re-identify it.

No automated decisions. We do not make decisions about you that produce legal or similarly significant effects based solely on automated processing or profiling.

4. Cookies, Analytics, and Tracking Technologies

The Site uses cookies and similar technologies to function, remember your preferences, and help us understand how visitors use it. Cookies are small text files stored on your device by your browser.

• Strictly necessary. Purpose: Keep the Site secure and working, load pages, process form submissions, remember cookie choices Examples: Wix platform cookies

• Analytics and performance. Purpose: Count visits, measure traffic sources, see which pages perform, improve content and SEO Examples: Wix Analytics, Google Analytics, Google Search Console

• Functional. Purpose: Remember language and display preferences, embed scheduling and video tools Examples: Google Calendar appointment scheduling, embedded video players

• Marketing. Purpose: Measure the results of our content and any advertising, show relevant messages on other platforms Examples: Social media pixels (Meta, LinkedIn), Google tags, if enabled

Your choices. Where required by law, we ask for your consent before placing non-essential cookies, and you can change your choices at any time through the cookie banner or settings link on the Site. You can also block or delete cookies in your browser settings. Blocking strictly necessary cookies may cause parts of the Site to stop working.

Opting out of analytics and interest based ads. You can install the Google Analytics Opt-out Browser Add-on (tools.google.com/dlpage/gaoptout), manage Google ad settings at myadcenter.google.com, and opt out of interest based advertising from participating companies at optout.aboutads.info and optout.networkadvertising.org.

Global Privacy Control. We honor Global Privacy Control (GPC) browser signals as a request to opt out of the sale or sharing of personal information and targeted advertising for that browser, where required by applicable law.

Do Not Track. Some browsers send a "Do Not Track" signal. Because there is no common industry standard for how to respond to these signals, the Site does not currently respond to them, other than GPC as described above. This disclosure is provided in accordance with the California Online Privacy Protection Act.

5. How We Share Your Information

We do not sell your personal information, and we do not rent or trade client or prospect lists. We share information only as described below.

• Service providers. Companies that help us operate, under contracts that limit their use of your information to serving us. These include website hosting (Wix), email and calendar (Google Workspace), analytics, cloud file storage, invoicing and payment processing, e-signature, video meeting, and productivity or AI assisted drafting tools.

• Specialists on your engagement. ApreGrow manages a team of vetted specialists, such as designers, writers, web developers, estimators, and billing or credentialing professionals. With your knowledge, we share only what each specialist needs to complete your project, and they are bound by confidentiality obligations.

• Parties you direct us to contact. When you ask us to, we share information with your vendors, contractors, funders, grant agencies, owners, inspectors, permitting offices, or the agencies and organizations receiving your bid or proposal.

• Professional advisors. Our attorneys, accountants, insurers, and bonding companies, as needed for their professional services.

• Legal and safety reasons. When we believe in good faith that disclosure is required by law, subpoena, court order, or government contracting rules, or is needed to protect the rights, property, or safety of ApreGrow, our clients, or others.

• Business transfers. If ApreGrow is involved in a merger, acquisition, financing, or sale of assets, your information may transfer as part of that transaction, subject to this policy's protections.

• With your consent. For any other purpose we disclose to you when we ask for your permission, including client testimonials or case studies that identify you.

Marketing and case studies. We describe client results by business type, not by name. We will not publish your name, logo, website, or results in our marketing or portfolio without your permission.

Text messaging. Mobile phone numbers and text messaging consent collected for appointment reminders or updates are never shared with third parties or affiliates for their marketing purposes.

6. Data Retention, Security, Children, and International Visitors

6.1 How long we keep information

We keep personal information only as long as needed for the purposes in this policy, then delete or de-identify it.

• Inquiries and consultation records from people who do not become clients. Typical retention: Up to 2 years after last contact

• Client files, bids, proposals, and engagement records. Typical retention: Duration of the engagement plus up to 7 years, or longer if a contract, funder, or government agency requires it

• Invoices, payment, and tax records. Typical retention: At least 7 years, as required for tax and accounting

• Marketing lists. Typical retention: Until you unsubscribe; opt out records kept so we honor your choice

• Website analytics. Typical retention: Up to 26 months, depending on platform settings

6.2 How we protect information

We use reasonable administrative, technical, and physical safeguards to protect personal information. These include encrypted (HTTPS) connections on the Site, multi factor authentication on business accounts, access limited to people who need it, confidentiality obligations for our team and specialists, and vetted service providers. No website or transmission method is 100% secure, so we cannot guarantee absolute security. If a data breach affects your personal information, we will notify you and any required authorities as required by Wyoming law (Wyo. Stat. § 40-12-501 et seq.) and other applicable laws.

6.3 Children's privacy

The Site is intended for business owners and professionals. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13, consistent with the Children's Online Privacy Protection Act (COPPA). We do not knowingly sell or share the personal information of anyone under 16. If you believe a child has provided us information, contact us and we will delete it.

6.4 Visitors outside the United States

ApreGrow is based in the United States, and the Site is operated from the United States. If you visit from another country, your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country. By using the Site, you understand that your information will be processed in the United States.

7. Your Privacy Rights and Choices

You can make the requests below no matter where you live, and we will honor them where required by law and, as a courtesy, where reasonably possible otherwise.

7.1 Rights you can exercise

• Access. Ask what personal information we hold about you and get a copy in a portable format.

• Correction. Ask us to fix inaccurate or incomplete information.

• Deletion. Ask us to delete your personal information, subject to legal, tax, and contract record keeping requirements.

• Opt out. Opt out of marketing messages, targeted advertising, any sale or sharing of personal information, and profiling.

• Withdraw consent. Withdraw consent you previously gave, without affecting processing that already happened.

• Appeal. Appeal our decision if we deny your request.

• Non discrimination. We will not deny services, charge different prices, or retaliate against you for exercising your privacy rights.

7.2 State privacy laws

Residents of certain states have specific rights under state consumer privacy laws, including the Colorado Privacy Act, the Utah Consumer Privacy Act, the California Consumer Privacy Act as amended by the CPRA, and similar laws in other states. These laws apply to businesses that meet certain size or data thresholds. Whether or not those thresholds apply to ApreGrow, we extend the rights in Section 7.1 to all Site visitors.

California residents. In the preceding 12 months we have collected the categories described in Section 2: identifiers, commercial information, internet or network activity, approximate geolocation, professional information, and inferences about business needs. We collect them from the sources in Section 2 and use them for the purposes in Section 3. We have not sold personal information or shared it for cross context behavioral advertising, and we do not use sensitive personal information to infer characteristics about you. Under California's "Shine the Light" law, you may ask once a year whether we disclosed personal information to third parties for their direct marketing; we do not make such disclosures.

7.3 Email and text message choices

• Email. Every marketing email includes an unsubscribe link, and we process opt outs within 10 business days, consistent with the CAN-SPAM Act. We may still send transactional messages about your appointments, bids, invoices, or engagement.

• Text messages. If you opt in to text messages, message frequency varies and message and data rates may apply. Reply STOP to opt out or HELP for help. Consent to texts is never a condition of purchase.

• Calls. We only call you when you request it, book a call, or are a client, consistent with the Telephone Consumer Protection Act.

7.4 How to make a request

Email crystal@apregrow.com with the subject line "Privacy Request," tell us which right you want to exercise, and include enough information for us to find your records. We will verify your identity by matching information we already have, and we may ask for more before acting. An authorized agent may submit a request with your written permission.

We respond within 45 days. If we need more time, up to 45 additional days, we will tell you why. If we deny your request, you may appeal by replying with the subject line "Privacy Appeal"; we respond to appeals within 60 days, and if you are not satisfied you may contact your state attorney general.

8. Third Party Links, Changes, and Contact

Third party links and platforms. The Site links to other websites and platforms, including Google, LinkedIn, Facebook, Instagram, YouTube, and client portfolio sites. We are not responsible for their privacy practices, and we encourage you to read their policies. When you book a Free Strategy Call, Google processes your booking information under the Google Privacy Policy (policies.google.com/privacy). The Site is hosted by Wix, which processes Site data under the Wix Privacy Policy (wix.com/about/privacy).

Changes to this policy. We may update this Privacy Policy as our services, tools, or legal requirements change. We will post the updated policy on this page and change the "Last updated" date. If we make material changes, we will provide notice on the Site or by email before they take effect.

Contact us

Questions, concerns, or requests about this policy or your personal information:

ApreGrow Strategy & Consulting LLC
Attn: Privacy
Pinedale, Wyoming
crystal@apregrow.com