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OPERATIONS CONSULTING · ALL 50 STATES
Operations that run with quiet precision,
so you can lead.
ApreGrow designs the systems, standard operating procedures and workflows that allow a business to run without every decision passing through its founder. We diagnose where the work stalls, build the fix alongside your team, and stay until it runs.
Operations consulting for small businesses, nationwide.
Most advisory engagements end with a recommendation. Ours end with a working system. We map how work truly moves through your business, document it in clear standard operating procedures, configure the tools your team relies on, and lead the new rhythm until it holds.
COMPLIMENTARY AUDITS, LIMITED TO 23 EACH MONTH · WRITTEN PROPOSAL FIRST · EVERY SYSTEM REMAINS YOURS · ENGLISH Y ESPAÑOL
When the business runs through you.
— Every decision, from pricing to scheduling, waits on your approval.
— Critical knowledge lives with one or two people, and the business pauses when they do.
— New hires take months to contribute, because nothing is written down.
— Software is paid for, yet used differently by everyone.
— The books have been read and the coach has been hired, and Monday still looks the same.
Each is a symptom of one thing: a business that has outgrown its systems.
What an operations consultant delivers.
THE ESSENTIALS
Two disciplines sit at the center of every engagement.
Standard operating procedures
01 · DOCUMENTATION
The written method behind every recurring task, clear enough that anyone on your team can deliver the same result.
Workflow design
02 · FLOW
The path work follows from first inquiry to final payment: who owns each step, in what order, and with which tools.
Where does your business need structure?
THE OPERATIONS CHECK
Select what resonates. Your recommended first build appears instantly, with no email required.
Business consulting services, built around execution.
WHAT WE BUILD
SOPs & process documentation
01 · DOCUMENTATION
Your strongest people’s expertise, captured as clear procedures and checklists the entire team can follow.
Workflows & business systems
02 · SYSTEMS
Intake, scheduling, CRM, invoicing and project tracking, configured and connected so work moves without being chased.
Business process improvement
03 · IMPROVEMENT
A precise map of how work flows today, where time and margin are lost, and the order in which to correct it.
Operational reporting
04 · INSIGHT
A concise weekly scorecard for cash, sales, capacity and delivery, so every decision rests on evidence.
Team structure, hiring & training
05 · PEOPLE
Defined roles, refined job descriptions, structured onboarding and training on every new system.
Fractional COO leadership
06 · LEADERSHIP
Senior operational leadership on a part-time basis, holding priorities, meetings and accountability.
Advice is valuable. Implementation is transformative.
Traditional coaching provides a framework and a calendar of check-ins, then leaves execution to an already stretched team. Our engagements are built around the work itself.
Conventional coaching
ADVISORY ONLY
— A framework to install on your own
— Procedures assigned as homework
— Check-ins every few weeks
— One playbook for every industry
— Open-ended contracts
ApreGrow
ADVISORY AND IMPLEMENTATION
— Systems built inside your business, with your team
— Procedures written with your people, then trained
— Present in the work each week
— Fluency in healthcare, construction and public sector operations
— A written proposal with a defined scope
Results, not promises.
Outcomes from engagements across healthcare, consumer products and local service, each achieved without paid advertising.
$20K to $1M
HEALTHCARE PRACTICE
Grew from $20K a month to $1M a year within two years through organic social media.
5,400 sold
CONSUMER PRODUCT
Brought from concept to market, sold out its first 5,400-unit run and reordered within six months.
$10K to $80K
LOCAL SERVICE BUSINESS
Monthly revenue grew eightfold through new systems, a new website and local partnerships.
Led by an operator. Built for the long run.
Crystal Peña has built and led companies in healthcare, construction and hospitality, and has worked inside public programs and nonprofit organizations. Every engagement draws on that experience, so the systems we design reflect how real businesses operate.
You work with Crystal directly, supported by a specialist team that executes alongside her, and alongside your own team when you prefer.
COMPLIMENTARY RESOURCE · SOP TEMPLATE
The SOP template we use with clients.
The same standard operating procedure framework we use inside client businesses, designed to be completed on screen or in print.
— A fillable procedure form for up to ten steps
— A scorecard to identify which process to document first
— A thirty-minute method to write, test and maintain it
Includes the option of a complimentary fifteen-minute SOP consultation with Crystal.
Industry fluency, earned from the inside.
Pay applications, payer contracts and public procurement are not abstractions to us. We have worked inside each of them. Para equipos de habla hispana, servicio en español →
Healthcare practices
PRIVATE, GROUP & TELEHEALTH
Intake, scheduling, credentialing and billing workflows designed so clinicians can focus on care.
Contractors & trades
CONSTRUCTION OPERATIONS
Pay applications, change orders, permits, vendors and closeout, managed from the desk while you lead in the field.
Public sector
TOWNS · DISTRICTS · NONPROFITS
Board reporting, grant tracking and the systems that allow a lean staff to accomplish more.
Engagements built for the right fit.
We accept a limited number of engagements each season, so every client receives our full attention.
An ideal fit
WHEN WE EXCEL
— Revenue is growing faster than your systems
— You have a team, or are building one
— You want the work implemented, not only advised
— You value owning your systems outright
Not the right fit
WHEN WE ARE NOT
— You are seeking motivation rather than change
— Current processes are not open to revision
— Price outweighs quality in your decision
Transparent investment. A written proposal first.
Every engagement is scoped and priced in writing before it begins. Where project and hourly pricing would both serve you, we recommend the more economical option.
Operations audit
COMPLIMENTARY · 23 EACH MONTH
A private thirty-minute session with Crystal, concluding with your three highest-priority improvements.
Ongoing advisory
FROM $3,400 PER MONTH
Fractional COO leadership and a dedicated operations team each week, with monthly reporting.
Project engagement
FROM $2,000
A defined outcome with a clear finish line, from an SOP library to the full Clean Slate Systems rebuild.
Hourly advisory
$250 PER HOUR
Focused counsel on a process, workflow or decision, billed in half-hour increments.
Learn. Map. Build. Hand off.
THE APREGROW METHOD
Apre means to learn. Every engagement begins with understanding your clients, your margins and your seasons before a single recommendation is made.
Learn
STEP 01
A private consultation, then time with your team to observe how the work is truly done.
Map
STEP 02
Workflows documented, bottlenecks identified, and a phased plan delivered with a written proposal.
Build
STEP 03
Procedures written, tools configured and a new operating rhythm led alongside your team.
Hand off
STEP 04
Your team trained and the system running. Retain us as advisors, or carry it forward independently.
Operations consulting, answered.
What does an operations consultant do for a small business?
An operations consultant identifies where work stalls and redesigns how it flows: who owns each step, in what order and with which tools. At ApreGrow, that means we write your standard operating procedures, configure your workflows and business systems, and train your team, rather than only recommending changes.
Is this business coaching or consulting?
Both. We advise you as a leader and implement the work alongside your team. Where a traditional coach assigns homework, we carry a significant share of it with you.
Do you write our SOPs?
Yes. We interview the people who perform the work, write the procedures and checklists, and train your team on them. You review and approve each one, and every document remains yours.
What is Clean Slate Systems?
Our signature operations rebuild, delivered in three phases: learn and map, build, then run and hand off. It is quoted in writing as a single project, so the full investment and timeline are clear before we begin.
What is a fractional COO, and do I need one?
A fractional COO is a part-time Chief Operating Officer. When every decision still runs through you and a full-time executive is not yet practical, it is often the right fit. When a single process needs attention, a project engagement is faster and more economical.
Do you work with businesses near me?
We are based in Pinedale, Wyoming, and work on site across Jackson Hole, Sublette and Sweetwater counties, Utah, Idaho and Colorado. We serve small businesses remotely in all 50 states.
Will we rely on you indefinitely?
No. Our objective is a system your team runs independently. Every procedure, template, login and dashboard we create belongs to you.
Step out of the bottleneck. Step into leadership.
Request one of this month’s 23 complimentary operations audits. You will speak with Crystal directly and leave with a clear view of what to build first.
Based in Pinedale, Wyoming · Serving small businesses in all 50 states · crystal@apregrow.com